FAQ

The TYO Online Casino takes great pride in providing an outstanding and reliable service. Our evaluations of cutting-edge gaming software enable us to guide you through some of the best interactive gaming experiences available online.

The results of our audits of online casinos, which also involve independent testing of the Random Number Generators, are published on our website.

Since the majority of our clients place a high priority on security, we only offer casinos that safeguard all of your personal information when you transact online with 128-bit encryption. Our customer service team is available round-the-clock to assist anyone with their problems. But before we suggest you to browse our FAQ section and find answers to the most common questions.

Are online casino sites accessible from Canada?

Yes, they are. You can access online poker, horse racing and sports betting sites. There are hundreds of these, and they are not always reliable or honest. To avoid rigged games, viruses and identity theft, always choose your operator carefully.

Are online casinos regulated?

Not all operators are regulated by the authorities in the country where they are located. It is essential to choose a regulated online casino to play safely.

How to play safely?

To play safely, you need to choose an operator you can trust, who guarantees fair play, fights fraud and protects your data.

Are casino games rigged?

At quality online casinos, the games are not rigged. Operators regularly test their software to ensure that the games are fair.

How do online casinos guarantee random games?

Casino software uses an algorithm, called a "random number generator" or RNG, to "create" randomness and ensure that the cards, dice and slot machine reels are completely random.

Is it possible to win?

Yes, of course, as long as you choose your casino well and play wisely. There are certain rules to follow, such as managing your trading capital, not playing when you are stressed or tired, and practicing before playing for real money.

Which games are the best?

Table games are generally more player-friendly than slot machines. Blackjack, in particular, is known to be particularly interesting, as well as easy to play. Craps and roulette also give players a good chance of success.

What is a welcome bonus?

All operators offer welcome bonuses, which allow you to increase your first deposit into your casino account. You will automatically receive a welcome bonus from your casino. The bonus you receive depends on the amount of money you deposit; the more money you transfer into your account, the bigger your bonus will be.

Which games have the biggest bonuses?

It all depends on the online casino. Even though bonuses are not usually limited to a single game, they may only apply to one category of game. Slot machines often contain bonus games that allow you to increase your chances.

Which games are the most popular in Canada?

The Canadians are fond of slot machines, as evidenced by the incredible choice of slots at online casinos. The popularity of these games is undoubtedly due to the simplicity of their rules. Online casino fans in Canada also enjoy video poker, a cross between slot machines and classic poker, and traditional table games such as poker, blackjack and roulette.

How to find the fastest withdrawals?

The speed with which withdrawals are processed depends on the gaming room. In general, it takes a minimum of 2-4 business days for withdrawals to reach your bank account. Be careful, as some unscrupulous online casinos take several weeks to send you your winnings.

What is the best payment method?

It depends on your preferences. As it is accepted at all casinos without exception, credit cards are an excellent payment method. However, if you prefer more security, you can opt for bank transfer, prepaid cards or e-wallets, which are supported by many sites.

With or without downloading: what to choose?

If you play mainly on your computer, then playing with a download is a good option, as it allows you to enjoy all the features of an online casino. If you prefer to play on your tablet or smartphone, you should choose a casino with a no-download version, which is compatible with all operating systems.

Can I play on a mobile phone?

It is possible to play on your mobile at online casinos that offer no-download games, or at those that provide iPhone and Android applications.

Can I play for free?

Some casinos offer a 'free' or 'demo' mode, which allows you to play without depositing any money, and sometimes even without registering.